1 hour ticket response
Our team of support engineers is devoted to giving prompt answers to all your queries. We’ll examine your trouble ticket the instant it’s been delivered and will reply with a solution to your problem within less than sixty minutes after the technical support ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
A Top–Class Customer Service
Our help desk support staff members have significant experience in the Linux cloud packages niche and are trained enough to find a swift answer to your problem. If, however, the situation at hand is not within the competence of a support engineer, the trouble ticket will be forwarded to a programmer or sysadmin for additional assistance.
An Intuitive Help Center Section
To help you get a quick tip on how to use a specific feature, we have incorporated a very user–friendly Help Center section in the Web Site Control Panel. You can search through an extensive selection of web hosting account administration articles and website management articles, explore our F.A.Q. database or watch our educational video tutorials.