Q: What does the website migration service consist of? Will my website be secure?
A: When your present web hosting provider can no longer fulfill the necessities of your web site, or when you go through continuous downtime, or if you are made to wait for hours for the customer service team to respond to you, it may be a clever idea to swap your provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your new provider. At Sonic Hosting, we realize that this can often be difficult & time–consuming. Because of this, we will do all that for you for free!Our highly capable technical staff will transfer your web site content from your current web hosting provider to us. Our techs have lots of experience with web site migration and are able to handle everything – from a standard WordPress–powered weblog or Joomla™ CMS–based web site, to an extremely elaborate, custom–built web application.
Q: How long will it take for my site to be transferred to your platform?
A: We try to carry out all website migrations as quickly as possible. Still, we do not have a set time frame for web site migrations. There are several elements that you need to take into account – the very size of your website and the workload of our website migration staff, etc. We always strive to accomplish each migration in less than 48 hours. With smaller–sized sites, our team usually manages to finish in under 24 hours.
Q: What data will I be asked to give to your Website Migration Department?
A: Yep. We will need the name of the website that you would like us to transfer. We will also need a means to access your current hosting account so that we can get the files pertaining to your web site.
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: Will my website be offline during the transfer?
A: While we move your site, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the transfer is over, we will ensure that everything is working correctly and that the integrity of your content is not compromised prior to telling you that the transfer is completed. Then we’ll explain to you how to move the domain to your web hosting account with us and how to change your DNS records.
Q: Will my current web hosting provider discover that I am leaving them?
A: While we migrate your website content, your web hosting provider will not be aware of the transfer at all. We will never touch base with them in any way.
Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Basically, if we can receive access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.