Phone Support in Cloud Hosting
As we have live telephone support 14 hours daily, you'll be able to call us and talk with our customer support agents to get more information about all of the Linux cloud packages that we offer and ensure that our servers meet the system requirements for your websites prior to purchasing anything. For your benefit, we now have telephone numbers on three continents so that you're able to call the one nearer to you - in the USA, the United Kingdom or Australia. In case you are already an existing customer, you can call us about general and billing matters, and about some tech ones. In case the problem is strictly technical or it can take more time to handle, you should use our ticketing system, which will allow both you and our tech support crew to keep track of the details provided by both sides.
Phone Support in Semi-dedicated Hosting
If you need more details for the Linux semi-dedicated hosting packages that we supply, you'll be able to call one of the three support lines that we have across the globe - in the United States of America, the United Kingdom and Australia. Thus, you have the option to check in advance whether our solutions will be appropriate for your websites. In case you're already our client and you have a semi-dedicated account, you'll be able to reach us over the phone for fourteen hours a day about any type of billing or common questions. For entirely tech matters you will be able to employ our ticketing system and communicate with our tech support because someproblems just need longer time to be resolved, but we can help you over the phone with quite a lot of minor technical issues as well, saving you time and efforts.